WE'VE ALL EXPERIENCED the challenges associated with working with groups, but The Handbook for Working with Difficult Groups turns the idea of "difficult groups" on its head. Rather than view groups as inherently difficult, it looks at the factors that make working with groups difficult. Individual chapters focus on challenges such as involving dissenters, building external perspectives, reducing complaining, adapting to cultural differences, incorporating diversity, facilitating inclusion, working virtually, resolving identity-based conflict, transforming unproductive behavior patterns, preventing workplace harassment, and strengthening accountability. The book first provides a framework for thinking systemically about the many and varied ways in which working with a group can be difficult. Building on that framework, the contributors each address three basic issues: How the group is difficult—a description of a real group and the observable phenomena that reflect the group's difficulty. Why the group is difficult—an exploration of the underlying causes of the difficulty. What you can do about it—what you can do as a group facilitator, leader, or member to help the group.

Author ,
Isbn 9780470594124
Genre Business & Economics
Year 2010-03-18
Pages 500
Language English
File format PDF

Work Psychology, the second volume of the Handbook of Work and Organizational Psychology, concentrates on issues related to the direct relationship between the worker and the organization and on his or her task or function. This could be termed the classical tradition of work psychology, including human factors, psychology and ergonomics. This volume provides a comprehensive update on new issues and studies in this core area. Subjects like safety, occupational stress, workload and absenteeism due to sickness are tackled. Chapters discuss particular types of workers on whom psychologists have focused attention more recently: the older worker, the unemployed, and the foreign worker. Moving away somewhat from the 'micro-world' of the individual worker, models of human economic behaviour and the development of social indicator systems are also explored.

Author Charles,De,Wolff,P J D Drenth,THIERRY HENK
Isbn 1134837623
Genre Psychology
Year 2013-05-13
Pages 320
Language English
File format PDF

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Author Douglas Stone,Bruce Patton,Sheila Heen
Isbn 1101496762
Genre Psychology
Year 2010-11-02
Pages 352
Language English
File format PDF

Tried and tested practical wisdom about participatory, long range and strategic planning. In rapidly changing, complex landscapes organization leaders need concrete plans not simplistic advice. Reactive plans often entrench the problem. But when many minds focus together a new array of ideas and options can generate profound insight, creative strategy and high resolve in the whole group. What can leaders, consultants and facilitators do to ensure this happens? As a master practitioner of ICA’s Technology of Participation (ToPTM) Bill Staples fully illustrates the breadth and depth of the transformation that comes from fully engaging people in the decisions that affect their work and lives. This book pulls back the veil on today’s most powerful facilitation and reveals transformational philosophy, methods and tools used around the world. ToP practitioners will especially benefit from the case studies and detailed procedures that launch organizational transformation. There are few organizations that have contributed so much to the improvement of group problem solving and decision-making as the Institute of Cultural Affairs. Over the past 25 years, its Technology of Participation has become known the world over and is applied in every sector of society. This book provides a thorough introduction to ToP including its background, purpose, methods, and applications. Bill Staples integrates and presents this information in a way that makes it accessible to anyone concerned with engaging people in effective problem solving and decision-making. —Sandy Schuman, author of Creating a Culture of Collaboration: The International Association of Facilitators Handbook and The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It ICA is truly one of the pioneers of the participatory approach to planning and deliberation. Its commitment to participatory, democratic values is authentic and trustworthy. —Sam Kaner, author

Author Bill Staples
Isbn 147596840X
Genre Business & Economics
Year 2013-01-31
Pages 300
Language English
File format PDF

A Handbook for Inter-professional Practice in the Human Services: Learning to Work Together is an essential text for all students of inter-professional education, and for practitioners looking to understand and develop better inter-agency working. With an emphasis on working collaboratively with fellow professionals, service users and the community, and developing an holistic approach to working, this is an essential resource for anyone studying on courses in social work, nursing, education, health, medicine, social policy, physiotherapy, occupational therapy, physiotherapy and dentistry, and for all those with an interest in the human services.

Author Brian Littlechild,Roger Smith
Isbn 1317862422
Genre Political Science
Year 2013-10-08
Pages 350
Language English
File format PDF

"Excellent - clear guidance, thoughtful reflection on power and conflict" - THE GUARDIAN (UK) A practical guide to facilitating consensus decision making The essential manual for grassroots organising by Seeds for Change, one of the UK's leading activist training collectives This book explains the spirit and philosophy of co-operative decision making, and gives practical, easy to read guidance on how to facilitate a consensus process. A Consensus Handbook looks at common situations and explains the skills and tools your group can use to ease the path to a decision. Includes: · Skills and tools for facilitation and decision making · Small and large groups · Face to face or virtual meetings · Spirit and philosophy of consensus decision making · Troubleshoot your consensus process - a guide to dealing with common pitfalls and problems · Consensus in the wider world - how can consensus decision making be used outside small groups? Whether you’re new to consensus or are experienced; whether you think it’s the best way to make decisions or are struggling to make it work: this book is for you!

Author Seeds For Change Lancaster Co-operative ltd
Isbn 0957587104
Genre Business & Economics
Year 2013-05-01
Pages 224
Language English
File format PDF

This comprehensive handbook has been written for anyone interested in becoming a primary school teacher. The authors draw on their substantial classroom experience to guide you through the entire process, from selecting an Initial Teaching Training provider and putting together your application, to everything you need to know when you start that all important first job. The book includes practical advice on: - choosing the right course - preparing for, and applying for the course - getting to grips with educational jargon - making the most of your training programme - developing effective teaching skills - looking ahead to your induction year. This book is a must for anyone interested in becoming a primary school teacher.

Author Gererd Dixie,Janet Bell
Isbn 1441129715
Genre Education
Year 2009-10-02
Pages 256
Language English
File format PDF

This handbook provides a comprehensive discussion of the key elements which should be part of any successful program tailored to the needs of children with diagnosable mental, behavioral, or emotional disorders. The overall goal of the book is to provide an overview of the psychological services available to children and adolescents in school and community settings. The book is divided into five parts: "Framing the Issues," "Delivering Psychological Services in Diverse Settings," "Preventive Interventions," "Treatments with Specific Populations," and "System-Level Consultation." Settings," "Preventive Interventions,"

Author Jan N. Hughes,Annette M. La Greca,Jane Close Conoley
Isbn 0198028970
Genre Education
Year 2001-01-11
Pages 496
Language English
File format PDF

The Handbook For Working With Children & Youth: Pathways To Resilience Across Cultures and Contexts examines lives lived well despite adversity. Calling upon some of the most progressive thinkers in the field, it presents a groundbreaking collection of original writing on the theories, methods of study, and interventions to promote resilience. Unlike other works that have left largely unquestioned their own culture-bound interpretations of the ways children and youth survive and thrive, this volume explores the multiple paths children follow to health and well-being in diverse national and international settings. It demonstrates the connection between social and political health resources and addresses the more immediate concerns of how those who care for children create the physical, emotional, and spiritual environments in which resilience is nurtured.

Author Michael Ungar
Isbn 1452214654
Genre Psychology
Year 2005-05-11
Pages 552
Language English
File format PDF

The Handbook of Group Research and Practice is a unique interdisciplinary resource that integrates what is known about group research and practice across the disciplines and professions. The chapters have been written by world-renowned researchers and practitioners who work with teams and groups in a variety of settings. As a result, this Handbook provides students, academics, and practitioners with the most comprehensive understanding about the latest findings and issues in group research and practice.

Author Susan A. Wheelan
Isbn 1452261865
Genre Business & Economics
Year 2005-06-01
Pages 608
Language English
File format PDF

Learn more about the positive and negative psychological effects of solitude, isolation, and being alone in this expertly edited resource It has never been more important to understand the impact of solitude. The newly revised and updated second edition of The Handbook Of Solitude: Psychological Perspectives On Social Isolation, Social Withdrawal, and Being Alone delivers another comprehensive academic volume of psychological research on the topic of solitude. This second edition includes a new organizational framework that considers both contemporary and emerging conceptual perspectives along with a more nuanced approach to the significance of context in the study of solitude. There is also an increased focus on clinical, developmental, and social psychological perspectives. The latest edition also offers new discussions regarding recent trends in the positive aspects of solitude, including a new chapter on mindfulness, and provides more detailed coverage of the emerging impact of social media and computer gaming on psychological health and well-being across the lifespan. Scholars from across the world have contributed to this volume, coming from countries including Australia, Canada, China, Finland, Greece, Poland, South Korea and the USA, among others. The editors offer a broad and complete perspective that will appeal to many disciplines within psychology, and the book provides accessible content that is relatively brief in length and edited to remove unnecessary technical jargon. The book also includes: Lengthy discussions of historical and theoretical perspectives on solitude, including the phenomenon of social withdrawal in childhood An exploration of the significance of close relationships, including with peers and parents, on experiences of being alone and psychological well-being A treatment of the neuroscientific and evolutionary perspectives on shyness and social withdrawal A comprehensive section on solitude across the lifespan, including expressions of shyness in infancy and childhood, the causes and consequences of playing alone in childhood, social withdrawal in adolescence and emerging adulthood, being single in adulthood, and isolation, loneliness, and solitude in older adulthood A consideration of solitary confinement as an extreme form of social isolation Careful cultural consideration of solitude and related constructs with new chapters on immigration and hikikomori Perfect for advanced undergraduate and graduate level students taking a variety of courses in developmental, biological, social, personality, organizational, health, educational, cognitive, and clinical psychology, the second edition of The Handbook Of Solitude has also earned a place in the libraries of researchers and scholars in these, and related psychological disciplines.

Author Robert J. Coplan,Julie C. Bowker,Larry J. Nelson
Isbn 1119576423
Genre Psychology
Year 2021-04-06
Pages 480
Language English
File format PDF

The Sustainability Handbook covers all the challenges, complexities and benefits of sustainability for businesses, governments and other organizations. It provides a blueprint for how organizations can reach or exceed economic, social and environmental excellence. It offers a host of practical approaches and tools including a model sustainability policy for organizations, summaries of sustainability codes and tips on selecting them, an extensive collection of metrics and a wealth of supplementary reference material. This is the essential reference for every organization in pursuit of sustainability.

Author William R. Blackburn
Isbn 1136552022
Genre Business & Economics
Year 2012-05-23
Pages 826
Language English
File format PDF

Fraud: The Counter Fraud Practitioner's Handbook looks at fraud investigation methods and explores the practical options for preventing and remedying fraud. An effective fraud and financial crime strategy involves intelligence and prevention, criminal and civil legal procedures, and asset recovery, all of which may involve investigators, internal auditors, security managers, in-house and external legal counsel and advisors. Your strategy depends on the outcomes you are seeking, the nature of the fraud or crime committed and the countries involved. Fraud provides a clear picture of the role of compliance, civil and criminal legal process in any fraud strategy. Chapters then cover investigation strategies for each of the following types of fraud: benefit, health, procurement, employee, telecoms, fiscal, corporate, charity, legal and accounting. Part Three explores the practical options for fraud prevention and remediation, including both civil and criminal asset recovery. This is an essential reference for both public and private sector fraud and security specialists who need to understand the strengths and weaknesses of each element of their organization's strategy against fraud and are seeking to learn from the approach of their colleagues in other industries or organizations. Written by and for practitioners, it is a handbook that deals with the knowledge, detail and the craft that underpins all effective anti-fraud work.

Author Alan Doig
Isbn 1317133110
Genre Law
Year 2016-04-15
Pages 576
Language English
File format PDF

Brings together the growing amount of evidence on the assessment and treatment of offenders with intellectual and developmental disabilities. Written by a team of international experts, this comprehensive and informative book provides a contemporary picture of evidence-based practice for offenders with intellectual and developmental disabilities. By adopting a scientist-practitioner position directed at an academic level with practitioner guidelines, it provides a valuable reference source for professionals from allied disciplines who are using or seeking to apply research for this client group. The Wiley Handbook of What Works for Offenders with Intellectual and Developmental Disabilities: An Evidence Based Approach to Theory, Assessment and Treatment is divided into five sections: Introduction, Phenotypes & Genotypes and Offending Behavior, Validated Assessments, Treatment, and Conclusions. The Introduction offers an overview of the entire book and is followed by a second overview covering the ethics of evidence-based practice. After that come chapters on protecting the rights of people with intellectual disabilities in correctional settings, and behavioral and cognitive phenotypes in genetic disorders associated with offending. The third part of the book studies the assessment of individuals with anger and violence issues, inappropriate sexual behavior, alcohol abuse, and emotional difficulties. Next comes a section that looks how to offenders can be treated. The final section discusses future directions and requirements for offenders with intellectual and developmental disabilities. Provides an overview of the ethical challenges and issues faced by those who work with intellectually and developmentally disabled offenders Focuses on proof of treatment effectiveness and validation of assessment methods to direct readers toward "What Works" Features contributions from authors across the entire English-speaking world including the UK, US, Canada, Australia, and New Zealand The Wiley Handbook of What Works for Offenders with Intellectual and Developmental Disabilities: An Evidence Based Approach to Theory, Assessment and Treatment will appeal to all who work in the field of offenders with intellectual and developmental disabilities, including nursing staff, social workers and probation officers, medical and psychology staff, and more.

Author William R. Lindsay,Leam A. Craig,Dorothy Griffiths
Isbn 1119316278
Genre Psychology
Year 2019-10-03
Pages 472
Language English
File format PDF

Social work is under unprecedented pressure as a result of funding cuts, political interventions, marketisation and welfare transformations which, combined, are dramatically reshaping the relationship between individuals and the welfare state. A wide range of distinguished academics provide a comprehensive analysis of the evolving challenges facing contemporary social work, reflecting on both the existential and ideological threats to the profession. As well as the chief practice areas of child protection, adult care and mental health, contributors also examine practice issues surrounding older people, neoliberalism, neo-eugenics and the refugee crisis. This book offers concrete policy proposals for the future of the profession alongside valuable solutions which students and practitioners can action on the ground.

Author Lavalette, Michael
Isbn 1447340973
Genre Social Science
Year 2019-10-02
Pages 240
Language English
File format PDF

The influential first volume of the Handbook of Reading Research was published in 1984. This classic work, an essential resource for researchers, students, and professionals across the field of reading and literacy education, is now available once again in on-line and print-on-demand versions.

Author P. David Pearson,(Section Editor Barr,Michael L. Kamil,Peter B. Mosenthal,Rebecca Barr
Isbn 1351779702
Genre Education
Year 2016-11-18
Pages 924
Language English
File format PDF

The essential reference for human development theory, updatedand reconceptualized The Handbook of Child Psychology and DevelopmentalScience, a four-volume reference, is the field-defining work towhich all others are compared. First published in 1946, and now inits Seventh Edition, the Handbook has long been consideredthe definitive guide to the field of developmental science. Volume 3: Social, Emotional, and Personality Developmentpresentsup-to-date knowledge and theoretical understanding of theseveral facets of social, emotional and personality processes. Thevolume emphasizes that any specific processes, function, orbehavior discussed in the volume co-occurs alongside and isinextricably affected by the dozens of other processes, functions,or behaviors that are the focus of other researchers' work. As aresult, the volume underscores the importance of a focus on thewhole developing child and his or her sociocultural and historicalenvironment. Understand the multiple processes that are interrelated inpersonality development Discover the individual, cultural, social, and economicprocesses that contribute to the social, emotional, and personalitydevelopment of individuals Learn about the several individual and contextual contributionsto the development of such facets of the individual as morality,spirituality, or aggressive/violent behavior Study the processes that contribute to the development ofgender, sexuality, motivation, and social engagement The scholarship within this volume and, as well, across the fourvolumes of this edition, illustrate that developmental science isin the midst of a very exciting period. There is a paradigm shiftthat involves increasingly greater understanding of how todescribe, explain, and optimize the course of human life fordiverse individuals living within diverse contexts. ThisHandbook is the definitive reference for educators,policy-makers, researchers, students, and practitioners in humandevelopment, psychology, sociology, anthropology, andneuroscience.

Author ,
Isbn 1118953878
Genre Psychology
Year 2015-03-31
Pages 1120
Language English
File format PDF

The updated third edition of the definitive text on health social work Thoroughly revised and updated, the third edition of Handbook of Health Social Work is an authoritative text that offers a comprehensive review of the diverse field of health social work. With contributions from a panel of international experts in the field, the book is theory driven and solidly grounded in evidence-based practice. The contributors explore both the foundation of social work practice and offer guidance on effective strategies, policies, and program development. The text provides information that is essential to the operations of social workers in health care including the conceptual underpinnings and the development of the profession. The authors explore the practice issues such as theories of health behavior, assessment, communication and the intersections between health and mental health. The authors also examine a wide range of examples of social work practices including settings that involve older adults, nephrology, oncology, and chronic diseases such as diabetes, heart disease, HIV/AIDS, genetics, end of life care, pain management and palliative care, as well as alternative treatments, and traditional healers. This is the only handbook of its kind to unite the body of health social work and: • Offers a wellness, rather than psychopathological perspective and contains treatment models that are evidence-based • Includes learning exercises, further resources, research suggestions, and life-course information. • Contains new chapters on topics such as international health, insurance and payment systems, and implementation of evidence-based practice • Presents information on emerging topics such as health policy in an age of reform, and genomics and the social environment • Reviews new trends in social work and health care including genetics, trans-disciplinary care, and international, national, and state changes in policy Written for social work educators, administrators, students, and practitioners, the revised third edition of Handbook of Health Social Work offers in one volume the entire body of health social work knowledge.

Author Sarah Gehlert,Teri Browne
Isbn 1119420733
Genre Political Science
Year 2019-07-09
Pages 640
Language English
File format PDF

The second edition of The Oxford Handbook of Personality and Social Psychology beautifully captures the history, current status, and future prospects of personality and social psychology. Building on the successes and strengths of the first edition, this second edition of the Handbook combines the two fields of personality and social psychology into a single, integrated volume, offering readers a unique and generative agenda for psychology. Over their history, personality and social psychology have had varying relationships with each other-sometimes highly overlapping and intertwined, other times contrasting and competing. Edited by Kay Deaux and Mark Snyder, this Handbook is dedicated to the proposition that personality and social psychology are best viewed in conjunction with one another and that the synergy to be gained from considering links between the two fields can do much to move both areas of research forward in order to better enrich our collective understanding of human nature. Contributors to this Handbook not only offer readers fascinating examples of work that cross the boundaries of personality and social psychology, but present their work in such a way that thinks deeply about the ways in which a unified social-personality perspective can provide us with a greater understanding of the phenomena that concern psychological investigators. The chapters of this Handbook effortlessly weave together work from both disciplines, not only in areas of longstanding concern, but also in newly emerging fields of inquiry, addressing both distinctive contributions and common ground. In so doing, they offer compelling evidence for the power and the potential of an integrated approach to personality and social psychology today.

Author Kay Deaux,Mark Snyder
Isbn 0190224843
Genre Psychology
Year 2018-10-02
Pages 992
Language English
File format PDF

Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.

Author Sandy Schuman
Isbn 9780787986902
Genre Business & Economics
Year 2006-09-18
Pages 536
Language English
File format PDF