In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams. Kathryn Petersen, Decision Tech's CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

Author Patrick M. Lencioni
Isbn 0470893869
Genre Business & Economics
Year 2010-06-03
Pages 240
Language English
File format PDF

À la fois fresque épique, reconstitution historique et œuvre politique, un premier roman à l'ampleur exceptionnelle, qui nous mène du Saigon de 1975 en plein chaos au Los Angeles des années 1980. Saisissant de réalisme et souvent profondément drôle, porté par une prose électrique, un véritable chef-d'œuvre psychologique. La révélation littéraire de l'année. Au Vietnam et en Californie, de 1975 à 1980 Avril 1975, Saïgon est en plein chaos. À l'abri d'une villa, entre deux whiskies, un général de l'armée du Sud Vietnam et son capitaine dressent la liste de ceux à qui ils vont délivrer le plus précieux des sésames : une place dans les derniers avions qui décollent encore de la ville. Mais ce que le général ignore, c'est que son capitaine est un agent double au service des communistes. Arrivé en Californie, tandis que le général et ses compatriotes exilés tentent de recréer un petit bout de Vietnam sous le soleil de L.A., notre homme observe et rend des comptes dans des lettres codées à son meilleur ami resté au pays. Dans ce microcosme où chacun soupçonne l'autre, notre homme lutte pour ne pas dévoiler sa véritable identité, parfois au prix de décisions aux conséquences dramatiques. Et face à cette femme dont il pourrait bien être amoureux, sa loyauté vacille... Prix Pulitzer 2016, Prix Edgar du Meilleur Premier Roman 2016, finaliste du prix PEN/Faulkner, un premier roman choc. Translation Prize 2018 de la French-American Foundation MacArthur Foundation Fellowship, "Genius Grant", 2017 Lauréat de l'Association for Asian American Studies Award for Best Book in Creative Writing (Prose) 2017 Prix Pulitzer 2016 Prix Edgar 2016 Andrew Carnegie Medal for Excellence in Fiction 2016 Prix Dayton Literary Peace for Fiction 2016 Asian/Pacific American Award for Literature (Adult Fiction) 2015-2016 California Book Award for First Fiction 2016 Prix Center for Fiction First Novel 2015

Author Viet Thanh NGUYEN
Isbn 2714475876
Genre Fiction
Year 2017-08-17
Pages 397
Language English
File format PDF

Literature Review from the year 2015 in the subject Business economics - Miscellaneous, grade: A, East Carolina University, course: Education Leadership, language: English, abstract: "The Five Dysfunctions of a Team: A Leadership Fable" by Patrick Lencioni is a realistic fictional story that focuses on a real-world scenario focused on the importance of team building skills. In the story, a relatively young, yet successful company recruited a new CEO. Recently the company was falling into decline, apparently by the dysfunctions of the executive team. The story followed the CEO in her efforts to unite the team in an attempt to encourage increased productivity and most importantly, an understanding of how a team should function. This review will examine the way one might apply the suggested techniques to a real-life situation. Lencioni describes a realistic group of people who are not working together as a successful team. With Katheryn, the team’s newly hired leader, the group explores and confronts the issues that are preventing them from being a successful team. The tense, realistic scenarios create a very interesting and entertaining text for the reader. However, the situations present useful techniques and skills that a leader could apply to real-life situations. The situations focus around business situations set in corporate America. The narrative text allows readers to envision the techniques in action; this book could benefit a leader who wants to acquire a few useful leadership skills while reading a relatively entertaining story.

Author Larry Peaden
Isbn 3668235767
Genre Business & Economics
Year 2016-06-07
Pages 8
Language English
File format PDF

In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional—but eerily realistic—story. The story is about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients. Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment.

Author Patrick M. Lencioni
Isbn 9780470893890
Genre Business & Economics
Year 2010-06-03
Pages 224
Language English
File format PDF

Apprendre à se motiver et à motiver les autres pour tout réussir (au travail comme à la maison) Au travail comme à la maison, quand on veut changer quelque chose (améliorer son chiffre d’affaires, se mettre au vélo, pousser son conjoint à arrêter de fumer...), une montagne d’obstacles surgit forcément : trop de contraintes, pas le courage, trop compliqué... Malgré nos bonnes volontés, nous résistons au changement ! Pourtant, c’est facile d’y arriver ! Au programme, dans ce livre : Un concept simple pour expliquer les mécanismes du comportement : imaginez que vos émotions (peur, instinct...) sont un éléphant et que votre raison est le conducteur perché sur le dos de l’animal. Il essaye tant bien que mal de faire avancer l’éléphant mais c’est impossible sans la bonne méthode ! Trois étapes efficaces pour arriver à changer : 1. Donnez une direction au conducteur avec des objectifs accessibles et précis, de petites étapes... 2. Motivez l’éléphant (suscitez des émotions, échelonnez pour faire moins peur...). 3. Tracez votre propre chemin (modifiez votre environnement, créez des habitudes...). Avec de nombreux d’exemples et mises en situation : nul besoin de héros ni de grands moyens, tout le monde peut changer ! Un petit pas après l’autre...

Author Chip Heath,Dan Heath
Isbn 2848998199
Genre Business & Economics
Year 2012-04-11
Pages 320
Language English
File format PDF

Supplying busy project professionals with time-tested tips and templates for developing teams efficiently and effectively, Team Planning for Project Managers and Business Analysts provides the planning materials required to increase team collaboration and productivity in a global workplace.This comprehensive resource offers insights and access to c

Author Gail Levitt
Isbn 1466578653
Genre Business & Economics
Year 2016-04-19
Pages 225
Language English
File format PDF

Senior Executive Assessment is a concise and practical guidethat demystifies assessment that is conducted at thesenior-executive level. Defines Senior Executive Assessment, describes its benefits,and explains how it differs from assessment at lower levels Discusses how significant shifts in markets and business modelscan require a change in the characteristics needed in seniorexecutives Provides a practical model with suggestions for assessingsenior executives Offers guidelines for determining what assessment methods touse in an organization Examines practical considerations in how to chooseprofessionals to conduct senior executive assessment

Author Dean Stamoulis
Isbn 9781444310283
Genre Psychology
Year 2010-04-29
Pages 168
Language English
File format PDF

A must-have guide of professional development resources for library staff at every phase of their career—from those just entering the field, to paraprofessionals building a career trajectory, to seasoned librarians looking to explore additional career options. • A career lifecycle approach to building a career in the library and information sciences field • Practical guidance and resources for every stage of a career • Resource annotations detail the importance of a particular source • A comprehensive list of resources for further reading

Author G. Kim Dority
Isbn 1598849328
Genre Language Arts & Disciplines
Year 2012-10-03
Pages 246
Language English
File format PDF

This book is based on the professional experiences and research of Drs. Litchka, Polka, and Calzi who possess a combined total professional experience of over 100 years as educators in the United States. Living on the Horns of Dilemmas discusses the various pitfalls that school leaders face in making important decisions.

Author Peter R. Litchka,Walter Polka,Frank Calzi
Isbn 1475800177
Genre Education
Year 2014-08-06
Pages 144
Language English
File format PDF

“If I relentlessly drive my team to achieve our goals, they won’t like me.” “If I try to make everybody on the team happy, we won’t hit our numbers.” As a leader, you’ve likely felt this fundamental tension—the tension between driving results and developing positive relationships with your people. Despite all the research telling us that effective leaders do both, most of us struggle to balance the happiness of our teams and the health of the bottom line. We are more comfortable focusing on one or the other, and we feel overwhelmed and drained by the challenges we face when we try to accomplish both. In Bankable Leadership, psychologist, executive coach, and proud leadership geek Dr. Tasha Eurich (or Dr. T) solves this dilemma and reveals how to make leadership exhilarating, fun, and fulfilling. Built on decades of research and the transformation of real leaders, her fresh, practical model can help anyone become bankable—producing results while fostering a healthy work environment that ensures sustainable success. Discover how to • Be human and drive performance, • Be helpful and drive responsibility, • Be thankful and drive improvement, and • Be happy and drive productivity. Dr. T’s approach will help you develop these universally effective behaviors through an online assessment and boots-on-the-ground tools, like earning trust through transparency, treating adults like adults, and taking a no-fear approach to feedback. Whether you’re struggling to build a more productive team, increase confidence in your leadership skills, or consistently deliver results, Bankable Leadership is the resource you’ve been waiting for!

Author Tasha Eurich
Isbn 162634020X
Genre Business & Economics
Year 2013-10-01
Pages 304
Language English
File format PDF

"Time to Leave Law-Law Land ... and Head Back Into the Jungle" Fuelled by advancing technology, new business models, and altered client expectations, the legal industry faces unprecedented change across its entire value chain. Unfortunately, many legal professionals fear the technology train and the convergence of other fields with law. They see legaltech, AI, and bots like "lions and tigers and bears oh my." We (the curators and authors of this book) see opportunity. Although the future may require us to put on "new suits"—it represents an enormous opportunity for lawyers to reinvent ourselves for our own and our clients' benefit. Filled with chapters written by experts in the intersection of law, innovation, and technology, this book provides a global perspective on the diverse legal service delivery ecosystem that will be our future. It provides chapter upon chapter (reason upon reason) explaining why lawyers can and should increase their appetite for disruption in the legal world. So welcome to the jungle and enjoy the ride as we attempt to systematically map the uncharted waters of the future legal realm and simultaneously inspire you to build a new future in law. Endorsements "The 'Artist Formerly Known as the Legal Profession' isn't what it used to be. You think that you know law firms and the challenges that confront lawyers, but you don't. Legal services providers have spent years resisting change, and now seem determined to pack fifty- or sixty-years of evolution into five. The entire legal services market has been transformed by LegalTech, globalization, and new delivery models – and until now there has been no guide to the way that consumers can benefit and providers can profit from the changes. Guenther and Michele have gathered a Who's Who of thinkers to provide a marvellous range of visions of the way that law is changing. They provide a roadmap for the future of law – if only you'll follow it." Professor Dan Hunter PhD FAAL, Foundation Dean, Swinburne Law School "'Nomen est omen' if you read the book title of 'New Suits'. It encourages, allows and requests lawyers at all levels to rethink their former and existing ways of doing business in many areas of law. In the same, it outlines great opportunities to a new breed of experts in our profession. Thanks to the various authors, one gets a good understanding of how massive the impact of technology has become – and is going to be - to the legal services market. And the authors provide a distinct view of how a rather traditional profession will have to transform their business models to comply with the fast changes in the marketplace." Jürg Birri, Partner / Global Head of KPMG's Legal "For a while now, we have been hearing about digitization, disruption and new delivery models in the world of Big Law. "New Suits" both reassures and gives a wake-up call to all of us in the business of providing legal services. Setting out both the opportunities and the threats engendered by the dynamic change in our industry, the book is an invaluable guide to all lawyers and legal business professionals wanting some insight on the challenges facing them in a globalized and accelerating world." Dr Mattias Lichtblau, CMS "This book comes at a time where we see just the beginning of a transformational change on the legal market. While such transformation is seen as a great opportunity for those participants who endorse change and innovations, others seem to be more frightened by potential disruption of their well-established business models. The structure and comprehensive contributor listing for this book encapsulates many disparate challenges faced by almost all players on the market. The lecture of the book should give good guidance to anyone who is interested in how the legal profession is (finally) modernizing, capitalizing on technology trends and becoming more client-centric.

Author Michele DeStefano,Guenther Dobrauz-Saldapenna
Isbn 3727210362
Genre Political Science
Year 2019-06-15
Pages 750
Language English
File format PDF

Casey McDaniel had never been so nervous in his life. In just ten minutes, The Meeting, as it would forever be known, would begin. Casey had every reason to believe that his performance over the next two hours would determine the fate of his career, his financial future, and the company he had built from scratch. “How could my life have unraveled so quickly?” he wondered. In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary. Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn’t know how to solve. And he doesn’t know where or who to turn to for advice. His staff can’t help him; they’re as dumbfounded as he is by their tortuous meetings. Then an unlikely advisor, Will Peterson, enters Casey’s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen. As in his other books, Lencioni provides a framework for his groundbreaking model, and makes it applicable to the real world. Death by Meeting is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams, and create environments of engagement and passion.

Author Patrick M. Lencioni
Isbn 9780470893876
Genre Business & Economics
Year 2010-06-03
Pages 272
Language English
File format PDF

Dès l'instant où l’on commence à parler, on nous apprend que si l’on n’a rien de gentil à dire, il vaut mieux se taire. Si le conseil vaut pour la vie courante, appliqué au management il se révèle catastrophique. C’est ainsi que certaines mises à l’écart peuvent se produire sans que le salarié sache ce qu’on lui reproche. Responsable en vue chez Google puis chez Apple, où elle a développé une formation interne sur le management, Kim Scott nous invite à repenser nos postures managériales grâce au concept de « Radical Candor » : la sincérité bienveillante. La sincérité bienveillante procède de l’attention personnelle et de la remise en question frontale. Elle permet au manager d’instaurer la confiance nécessaire pour pouvoir, en toute franchise, guider ses collaborateurs dans leur travail afin qu’ils s’accomplissent et obtiennent de meilleurs résultats. Dans cette optique, cet ouvrage vous livre les clés pour bien diriger votre équipe : • bâtir des relations sincères et bienveillantes ; • encourager les échanges, critiques si nécessaires, pour mieux guider vos collaborateurs ; • comprendre la motivation de chaque membre de votre équipe ; • mettre en place une gestion collaborative pour obtenir de meilleurs résultats de tous. Foisonnant d’exemples drôles et pertinents, malin, rythmé et invitant à l’action, En toute franchise vous apportera une grande bouffée d’air et l’élan pour repartir de l’avant, vous et votre équipe.

Author Kim Scott
Isbn 232605668X
Genre Business & Economics
Year 2019-08-30
Pages 296
Language English
File format PDF

The International Student Conference in Tourism Research (ISCONTOUR) offers students a unique platform to present their research and establish a mutual knowledge transfer forum for attendees from academia, industry, government and other organisations. The annual conference, which is jointly organized by the IMC University of Applied Sciences Krems and the Management Center Innsbruck, takes place alternatively at the locations Krems and Innsbruck. The conference research chairs are Prof. (FH) Mag. Christian Maurer (University of Applied Sciences Krems) and Prof. (FH) Mag. Hubert Siller (Management Center Innsbruck). The target audience include international bachelor, master and PhD students, graduates, lecturers and professors from the field of tourism and leisure management as well as businesses and anyone interested in cutting-edge research of the conference topic areas. The conference topics include marketing and management, tourism product development and sustainability, information and communication technologies, finance and budgeting, and human resource management.

Author Christian Maurer,Hubert Siller
Isbn 3749488746
Genre Business & Economics
Year 2019-04-17
Pages 392
Language English
File format PDF

A la lumière des dernières avancées en psychologie positive et neurosciences, Yves Le Bihan propose un modèle inédit, "le leader positif", qui réconcilie performance économique et performance humaine. L'auteur nourrit son propos d'exemples de pratiques managériales révolutionnaires et cas d'entreprises innovantes et met à la disposition des dirigeants des outils simples de développement personnel pour mieux transformer leur entreprise. Objectif ? Impacter positivement les personnes, la performance de leur entreprise et, au-delà, notre planète. Cheminez vers une transformation personnelle profonde Repensez votre modèle d'entreprise Incarnez les attitudes et comportements d'un dirigeant positif ! 12 méditations guidées à télécharger vous permettront d'amorcer rapidement votre transformation en leader positif ! "Des clefs concrètes pour devenir un dirigeant altruiste et responsable" Matthieu Ricard

Author Yves Le Bihan
Isbn 221224827X
Genre Business & Economics
Year 2016-07-13
Pages 180
Language English
File format PDF

A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments—and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set—and help others do the same In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.

Author Calvin L. Chou,Laura Cooley
Isbn 1260019756
Genre Business & Economics
Year 2017-10-06
Pages 256
Language English
File format PDF

Netflix et Amazon, bientôt suivis par Apple et Disney, se livrent d’ores et déjà une guerre sans merci en faisant main basse sur des catalogues audiovisuels gargantuesques et en proposant au public des offres commerciales alléchantes, des programmes « délinéarisés » à regarder à la carte et des productions « maison »... Production, diffusion et consommation des films et des séries évoluent aujourd’hui d’une façon que bien peu avaient anticipée. Dans cet ouvrage documenté, l’auteur dresse un état des lieux des profondes mutations vécues par le cinéma et la télévision, et tente de répondre à différentes questions essentielles : quelles implications pour les secteurs « traditionnels » du cinéma et de la télévision ? Quelles conséquences pour les artistes et les spectateurs ? Comment les chaînes de télévision peuvent-elles réagir ? Assiste-t-on à la fin programmée du cinéma, ou simplement à celle des salles obscures ? Un ouvrage qui s’adresse à toute personne désireuse de réfléchir au futur du cinéma et de la télévision, et plus largement celui de la culture dans notre société.

Author Capucine Cousin
Isbn 2200624166
Genre Computers
Year 2018-09-12
Pages 192
Language English
File format PDF

"L’ouvrage : Best Seller UK Meilleure vente UK 2013 : 1 million d’exemplaires vendus Le manager : Sir Alex Ferguson, le plus grand entraîneur de l’histoire du football britannique, a pris sa retraite de manager de Manchester United après 27 ans à ce poste. En remportant le titre de champion d’Angleterre pour la treizième fois, il est parti en pleine gloire. Sous son règne, Manchester United a connu de grands changements. Mais deux choses sont restées constantes : son charisme et sa réussite, son équipe remportant une deuxième Ligue des champions en 2008. Sir Alex Ferguson a créé les conditions de ce succès en donnant une âme aux « Red Devils » et en leur permettant de se maintenir au plus haut niveau. Tout le monde admire sa longévité et ses résultats. Sir Alex Ferguson a contribué à transformer Manchester United, club de football conventionnel, en ce qu’il est aujourd’hui, une entreprise commerciale majeure. C’est un visionnaire qui a toujours su s’adapter, construire de grandes équipes sur le terrain et en dehors. Un manager exceptionnel qui a dirigé des stars comme David Beckham, Cristiano Ronaldo, Eric Cantona... Dans ce livre, Sir Alex Ferguson relate les moments forts de sa carrière. Il Iivre de nombreuses confidences sur sa vie tumultueuse dans les couloirs du club le plus titré d’Angleterre. L'auteur : Alex Ferguson, surnommé « Sir Alex » ou « Fergie », a été élevé dans le quartier difficile de Glovan, à Glasgow, où son père était ouvrier de chantier naval. Avant de devenir le célèbre manager de Manchester United, il a joué comme attaquant dans le championnat d’Ecosse puis a entraîné plusieurs clubs écossais. "

Author Alex Ferguson
Isbn
Genre Biography & Autobiography
Year 2014-05-07
Pages 352
Language English
File format PDF

Evy regarde les cinq roses tatouées sur son avant-bras et n'a qu'une chose en tête : se venger des responsables de ce qu'elles recouvrent. Ils sont cinq. L'un d'eux est surnommé Five, et si elle veut arriver à ses fins, elle doit absolument s'en rapprocher. Evy a été enlevée et séquestrée lorsqu'elle était enfant. Elle revient aujourd'hui pour faire payer ceux qui ont volé son innocence et causé la mort de son père. Mais lorsque sa quête commence, toutes ses certitudes s'effondrent. Peut-elle être attirée par celui qui lui a fait du mal ? Five est-il vraiment responsable de son malheur ?

Author Marjy Noname
Isbn 237565076X
Genre Fiction
Year 2019-06-13
Pages 275
Language English
File format PDF

Smart strategies for managing workplace bullies out of your life and business More than one in four Americans deals with an on-the-job bully. These office sociopaths don’t just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn’t have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you. In The Bully-Proof Workplace, they provide vital insight into the four major types of bullies: The Belier | Weapons of choice: slander, deception, and gossip The Blocker | Weapons of choice: negativity and inflexibility The Braggart | Weapons of choice: narcissism and a sense of superiority The Brute | Weapons of choice: aggression and intimidation These bullies may operate differently, but they all have one thing in common: a desperate need for control based on deep-seated fear and insecurity. This invaluable survival guide equips individuals with strategies, tips, and scripts for managing interactions with bullies. Managers learn how to identify bullying, deal with it swiftly, and introduce zero tolerance for such behavior. And executives gain the information they need to create a corporate policy regarding bullying. We spend about 60 percent of our waking moments at work. Spending that much time under the thumb of a bully and dealing with the negative business effects of bad behavior is simply unacceptable. Whether you’re a victim of bullying or a business leader tasked with building a collaborative corporate culture, The Bully-Free Workplace provides the critical insight and practical tools you need to successfully combat this ubiquitous but rarely addressed business challenge and ensure that bullies behave—or leave—so you and everyone else can get on with your work.

Author Peter J. Dean,Molly D. Shepard
Isbn 1259859657
Genre Business & Economics
Year 2017-03-03
Pages 320
Language English
File format PDF