Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult peopl, from strangers and co-workers to friends and family, by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. ?Jargon-free, practical advice and strategies, for home and at work ?Unique approach based on behavioral patterns, not simply personality types ?Includes tactics on diffusing tense encounters in any situation ?Features tips for 'cutting the cord' when personal relationships become too difficult

Author ,
Isbn 1440696942
Genre Business & Economics
Year 2007-05-01
Pages 336
Language English
File format PDF

It really is all about you! Everyone loves taking personality tests. Presented in an easy-to-read format, this collection of entertaining and insightful self-scoring quizzes lets readers explore different aspects of their personalities with tests such as Am I a Risktaker? Am I in the Right Career? My Flirtation I.Q., and Am I a Spender or a Saver? ?Personality tests are hot - a Google search for 'online personality tests' produces over 3,150,000 hits ?Personality tests are a staple in magazines such as Cosmo, Glamour, and Men's Health as well as online sites. ?Facebook and MySpace have recently incorporated interactive personality tests

Author Arlene Uhl
Isbn 1440653429
Genre Psychology
Year 2008-11-04
Pages 244
Language English
File format PDF

Technology is changing society faster than anyone could have imagined even a few short years ago. People share intimate details to hundreds of acquaintances online, yet they are stumped when it comes to writing a simple thank-you note. They talk, text, and surf on their phones constantly but seem oblivious to the needs of the people who are right in front of them. The Complete Idiot's Guide® to Modern Manners, Fast Track, helps people navigate the uncertain waters of modern social behavior and gives them tips for overcoming the most common miserable moments they're likely to encounter. In it, readers learn how to: - Make a good first impression in person, over the phone, in print, and online - Practice good table manners in a world of buffets, informal meals, and a proliferation of restricted diets - Get along with neighbors and their pets, kids, habits, and hobbies - Maintain harmony in the office despite the more casual nature of the workplace - Master the social possibilities of online networking, texting, and smartphones while avoiding embarrassing faux pas - Whip out the old-fashioned pen for written correspondence that makes an impact - Communicate comfortably in person, including small talk, defusing tense situations, and avoiding subjects that are still too uncomfortable for polite conversation - Navigate the difficult situations that arise when traveling and out on the town - Maintain genuine respect for others' differences and disabilities - Be the model of manners at celebrations of life's milestone moments, including weddings and births - Get the right answer to all gift quandaries - People are busy and no longer have the time or inclination to comb through Emily Post. This quick book helps readers get the answers they need so they can get on with life.

Author Jim Weber,Mary Mitchell
Isbn 1615642900
Genre Self-Help
Year 2012-12-31
Pages 160
Language English
File format PDF

"Want to kick a habit or a field goal? The secrets in this book will improve your game and your life." - Bob Reese, Peak Performance Specialist From treating cigarette addictions to losing weight, from setting career goals to getting a good night's sleep, this updated second edition by noted psychologist and hypnotherapist Roberta Temes shows how to use hypnosis responsibly to improve one's quality of life. Includes updated step-by-step instructions for self-hypnosis, plus clear explanations of what hypnosis is and how it works, tips for finding a reputable hypnotherapist, tips on solving problems in one's love life, career, health, and more. - First edition is the bestselling book on hypnosis on the market - Revised and updated with more thorough step-by-step instructions for self-hypnosis - Author websites: www.drroberta.com and www.hypnosisbyphone.com

Author Roberta Temes, Ph.D.
Isbn 1101503025
Genre Psychology
Year 2004-09-06
Pages 400
Language English
File format PDF

Advice on the unique challenges of managing a volunteer workforce. Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work-forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention. ? Expert Author in the field ? There is a growing need for volunteer workers as budgets are cut ? Most current book on the subject ? Clear, jargon-free text full of anecdotes and step-by-step advice

Author John L. Lipp
Isbn 1101140615
Genre Business & Economics
Year 2009-10-06
Pages 304
Language English
File format PDF

Everyone procrastinates from time to time. But when putting things off becomes a habit, it can be debilitating and have devastating effects. Clear, concise, and highly usable, The Complete Idiot's Guide® to Overcoming Procrastination, Second Edition, will help anyone who has a hard time getting things done - from the occassional procrastinator to the worst of the worst. This new edition is more streamlined and written to give readers strategies they can apply right away. Part 1 starts with key insights on why we procrastinate, how our surroundings (and our brains) affect our tendency to put things off, and how simply changing our thinking can be key to changing our bad habits. Part 2 gets more into the nitty gritty of how we can begin to change our behaviors, and gives clear, simple steps so they can quickly banish the clutter, get organized, and get things done. Part 3 moves into more strategic thinking with specialized strategies for overcoming procrastination at work, in school, in relationships, and with everyday matters (even in a reader's digital life).

Author Michelle Tullier
Isbn 1615642676
Genre Self-Help
Year 2012-09-04
Pages 224
Language English
File format PDF

The Complete Idiot's Guide® to Tantric Sex covers every aspect of this ancient practice, from the sacred beliefs of Tantra which form the basis for Tantric loving to the process of preparing for and practicing Tantric techniques. The book is broken down into six parts, including: the secret sexual world of Tantra; preparing your mind for Tantric sex; preparing your body for Tantric sex; preparing your spirit for Tantric sex; the art of Tantric self-love; and the joy of Tantric sex.

Author Judy Kuriansky
Isbn 1101199202
Genre Body, Mind & Spirit
Year 2001-12-01
Pages 400
Language English
File format PDF

An accessible book on phobias and how to overcome them. Phobia: an irrational, intense, persistent fear of certain situations, activities, things or people. Here, a psychologist discusses over 100 phobias. Beginning with the current theories about phobias, the book has a complete listing of the most common phobias, each with a full history and description, with the most effective ways to cope. Interesting, jargon-free and full of insight, it sheds light on this widespread condition. ? Informal and informative ? Combination of reading and dictionary format for quick reference ? Full advice on how to cope with phobias

Author Gregory Korgeski, Ph.D.
Isbn 1101149434
Genre Psychology
Year 2009-11-03
Pages 336
Language English
File format PDF

How to figure out what you want out of college - and life. Choosing a college major is the biggest decision of one's college experience, and there are many factors to consider. Here, you will discover which majors will give the best chances of finding employment, which majors are most likely to lead to the highest-paying jobs, what major best suits each personality, and what skills and background you need to realize your goals.

Author Randall S. Hansen, PhD
Isbn 1440626391
Genre Education
Year 2007-10-02
Pages 400
Language English
File format PDF

Does this sound familiar? 'If I could get in front of the prospect, the rest of the selling process becomes easier. It's just getting in front of them that's the challenge'. The fact is most cold-calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort but because they lack a prospecting system they are comfortable with, and can trust to generate greater, consistent results. If you are feeling the same way you have been for the last several years (including the 'calling to check in, touch base or follow-up' approach) or haven't been prospecting at all, you're simply making it easier for your competition to take away the new business you are working so hard to earn. So, if you love to sell but hate (or don't like) to prospect, this book is your opportunity to maximize your cold calling potetnial and boost your income by learning how to get in front of the right prospects in less time and create greater selling opportunities without the fear, pressure or anxiety associated with cold calling.

Author Keith Rosen
Isbn 1440696195
Genre Business & Economics
Year 2004-08-03
Pages 336
Language English
File format PDF

This book is something to smile about! Ten years ago, the new discipline of Positive Psychology-the study of what makes people happy-was founded and quickly gained universal appeal. Now psychology professor and psychotherapist Arlene Matthews Uhl gathers all the current research in the study of happiness and helps readers apply it to their everyday lives. * Expert author, teacher, and psychotherapist * Clear introduction to a hot new area of psychology * For both general readers and students * Explores the science of happiness, helping readers pinpoint the root source of joy * Jargon-free, engaging, and fun to read

Author Arlene Uhl
Isbn 1101217146
Genre Self-Help
Year 2008-08-05
Pages 336
Language English
File format PDF

You're no idiot, of course. You know it's unhealthy to obsess about a waiter's insulting remarks, and you're tired of hearing your 'best friend' remind you of your shortcomings. But when it comes to actually confronting the verbal bullies in your life, you feel like your yellow streak has turned into stripes. Don't swallow your pride just yet! 'The Complete Idiot's Guide to Verbal Self-Defense', by best-selling author Dr. Lillian Glass, shows you how to take control of the situation.

Author Lillian Glass
Isbn 1440614431
Genre Self-Help
Year 1999-07-01
Pages 368
Language English
File format PDF

A 700-year odyssey from Italy’s boot to Switzerland’s Alps. Without an understanding of events and personalities in Europe, it’s impossible to truly appreciate the development of contemporary institutions, the role of continuity and change in present-day society and politics, and the evolution of current forms of artistic and intellectual expressions. This guide provides a fascinating, easy-to-understand, fact-filled glimpse of hundreds of years of European cultural, economic, political, and social history.

Author Nathan Barber
Isbn 1101460504
Genre History
Year 2006-04-04
Pages 464
Language English
File format PDF

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? Or does your colleague’s abrasive manner rub you the wrong way? You are not alone. After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was ‘surrounded by idiots’, communication expert and bestselling author, Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain types of people. Surrounded by Idiots is an international phenomenon, selling over 1.5 million copies worldwide. It offers a simple, yet ground-breaking method for assessing the personalities of people we communicate with – in and out of the office – based on four personality types (Red, Blue, Green and Yellow), and provides insights into how we can adjust the way we speak and share information. Erikson will help you understand yourself better, hone communication and social skills, handle conflict with confidence, improve dynamics with your boss and team, and get the best out of the people you deal with and manage. He also shares simple tricks on body language, improving written communication, advice on when to back away or when to push on, and when to speak up or shut up. Packed with ‘aha!’ and ‘oh no!’ moments, Surrounded by Idiots will help you understand and communicate with those around you, even people you currently think are beyond all comprehension. And with a bit of luck you can also be confident that the idiot out there isn’t you!

Author Thomas Erikson
Isbn 1250179955
Genre Business & Economics
Year 2019-07-30
Pages 288
Language English
File format PDF

At a time when healthcare costs are skyrocketing, approximately 47 million Americans are without medical insurance. Setting aside the debate over healthcare in the U.S., this guide explores the best options for those without insurance. Readers will find information on state and federal resources for the uninsured, choosing a hospital, saving on prescription medications, and when to use the emergency room and when to use a clinic. *?According to The New York Times, "more than 1?3 of the uninsured-17 million of the nearly 47 million-have family incomes of $40,000 or more" ?According to the Kaiser Commission on Medicaid and the uninsured, there were 6.6 million uninsured people in high-income homes in 2001, and that number has now increased

Author Donna Raskin,Mark L. Friedman, M.D.
Isbn 1436231132
Genre Health & Fitness
Year 2008-04-01
Pages 288
Language English
File format PDF

Anger. Depression. Anxiety. Low self-esteem. With the help of this guide, millions of Americans can stop suffering from these difficult emotions. Written by a prominent psychologist, this book is chock-full of the many strategies and approaches that have proven effective over the years. And since one size does not fit all, it includes information on self-help and counselling, psychiatric medication and psychological therapy, physical exercise and cognitive behavioural therapy. -Offers a number of time-tested and scientifically proven approaches to managing moods. -Addresses fears and myths regarding treatment. -28% of Americans will develop mood disorders by the age 75, according to USA Today (06/07/05). -Will be helpful to a variety of people, including those suffering from alcoholism, drug addiction, bipolar disorder, depression, postpartum depression, and chronic pain.

Author John Preston, Psy.D., ABPP.
Isbn 1440696772
Genre Self-Help
Year 2006-11-07
Pages 336
Language English
File format PDF

Risk management and contingency planning has really come to the fore since the first edition of this book was originally published. Computer failure, fire, fraud, robbery, accident, environmental damage, new regulations - business is constantly under threat. But how do you determine which are the most important dangers for your business? What can you do to lessen the chances of their happening - and minimize the impact if they do happen? In this comprehensive volume Kit Sadgrove shows how you can identify - and control - the relevant threats and ensure that your company will survive. He begins by asking 'What is risk?', 'How do we assess it?' and 'How can it be managed?' He goes on to examine in detail the key danger areas including finance, product quality, health and safety, security and the environment. With case studies, self-assessment exercises and checklists, each chapter looks systematically at what is involved and enables you to draw up action plans that could, for example, provide a defence in law or reduce your insurance premium. The new edition reflects the changes in the global environment, the new risks that have emerged and the effect of macroeconomic factors on business profitability and success. The author has also included a set of case studies to illustrate his ideas in practice.

Author Kit Sadgrove
Isbn 1317037596
Genre Business & Economics
Year 2016-03-03
Pages 578
Language English
File format PDF

Ask any guy who is expecting his first child and he's likely to tell you the same thing - he's absolutely thrilled to be a dad for the first time, and he's also absolutely terrified. Most new dads don't know the first thing about dealing with a new baby, and while mommy might be interested in more complex topics that range from breastfeeding to colic, most new dads just want to know how not to screw it all up. The Complete Idiot's Guide® to Being a New Dad is written to be both highly usable and practical, with a bit of enouraging wit in between. First time dads will learn the daddy essentials for caring for a newborn, from what the expect when baby first arrives, to changing those first diapers without a disaster, to the basics of feeding and burping, to getting baby to sleep (so mom and dad can sleep, too), and how to help mommy as she heals and deals with the enormous changes that she's experiencing both mentally and physically. The Complete Idiot's Guide® to Being a New Dad is the perfect guide for any new dad who needs to be armed with a little essential knowledge and a whole lot of encouragement.

Author Joe Kelly
Isbn 1615643354
Genre Family & Relationships
Year 2013-04-02
Pages 224
Language English
File format PDF

Bachelor Thesis from the year 2015 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: First Class Honours (A), Trinity College Dublin - The University of Dublin, course: Law (LLB), language: English, abstract: This paper is an in depth look at the practice of insurance steering, a tactic employed by many insurance companies. This paper attempts to establish that this practice is anti-competitive nature, drawing on various aspects of Irish, European and American sources of competition and insurance law. Insurance Steering in the Motor Trade Industry is the practice by where insurers pressure, mislead and forcefully imply to consumers that they must use one of their “approved” or “preferred” repairers. While this practice benefits the insurance company, and often even the consumer due to financial incentives to take the insurers advice, it has led to many body-shops across the country being excluded. Any bodyshop not in this exclusive network of repairers have found themselves in a rather precarious position. While complaints have been made that this is anti-competitive and harming the market, as well as consumer welfare and choice, the claims have failed to be heard in Ireland.

Author Lindsay Pulsford
Isbn 3656986827
Genre Business & Economics
Year 2016-07-29
Pages 38
Language English
File format PDF

Perhaps no other natural setting has as much literary, spiritual, and environmental significance for Americans as Walden Pond. Some 700,000 people visit the pond annually, and countless others journey to Walden in their mind, to contemplate the man who lived there and what the place means to us today. Here is the first history of the Massachusetts pond Thoreau made famous 150 years ago. W. Barksdale Maynard offers a lively and comprehensive account of Walden Pond from the early nineteenth century to the present. From Thoreau's first visit at age 4 in 1821--"That woodland vision for a long time made the drapery of my dreams"--to present day efforts both to conserve the pond and allow public access, Maynard captures Walden Pond's history and the role it has played in social, cultural, literary, and environmental movements in America. Along the way Maynard details the geography of the pond; Thoreau's and Emerson's experiences of Walden over their lifetimes; the development of the cult of Thoreau and the growth of the pond as a site of literary and spiritual pilgrimages; rock star Don Henley's Walden Woods Project and the much publicized battle to protect the pond from developers in the 1980s; and the vitally important ecological symbol Walden Pond has become today. Exhaustively researched, vividly written, and illustrated with historical photographs and the most detailed maps of Thoreau country yet created, Walden Pond: A History reveals the many ways an ordinary pond has come to be such an extraordinarily inspiring symbol.

Author W. Barksdale Maynard
Isbn 0198037686
Genre Nature
Year 2004-02-12
Pages 416
Language English
File format PDF