What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one-the Challenger- delivers consistently high performance. Instead of bludgeoning customers with endless facts and features about their company and products, Challengers approach customers with unique insights about how they can save or make money. They tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale. The things that make Challengers unique are replicable and teachable to the average sales rep. Once you understand how to identify the Challengers in your organization, you can model their approach and embed it throughout your sales force. The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers' expectations and deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth.

Author Matthew Dixon,Brent Adamson
Isbn 1101545895
Genre Business & Economics
Year 2011-11-10
Pages 240
Language English
File format PDF

1984 is George Orwell's terrifying vision of a totalitarian future in which everything and everyone is slave to a tyrannical regime lead by The Party. Winston Smith works for the Ministry of Truth in London, chief city of Airstrip One. Big Brother stares out from every poster, the Thought Police uncover every act of betrayal. When Winston finds love with Julia, he discovers that life does not have to be dull and deadening, and awakens to new possibilities. Despite the police helicopters that hover and circle overhead, Winston and Julia begin to question the Party; they are drawn towards conspiracy. Yet Big Brother will not tolerate dissent - even in the mind. For those with original thoughts they invented Room 101. . .

Author George Orwell
Isbn
Genre Fiction
Year 2020-07-03
Pages N.A
Language English
File format PDF

Hailed as one of the greatest novels of all time and a classic of world literature, War and Peace is a tale of strivers in a world fraught with conflict, social and political change, and spiritual confusion, Tolstoy's magnificent work continues to entertain, enlighten, and inspire readers around the world. Both an intimate study of individual passions and an epic history of Russia and its people, 'War and Peace' is nothing more or less than a complete portrait of human existence. Among its many unforgettable characters is Prince Andrey Bolkonsky, a proud, dashing man who, despising the artifice of high society, joins the army to achieve glory. Badly wounded at Austerlitz, he begins to discover the emptiness of everything to which he has devoted himself. His death scene is considered one of the greatest passages in Russian literature. Terror swiftly engulfs the country as Napoleon's army marches on Russia, and the lives of three young people are changed forever. The stories of quixotic Pierre, cynical Andrey and impetuous Natasha interweave with a huge cast, from aristocrats and peasants, to soldiers and Napoleon himself. In War and Peace (1868-9), Tolstoy entwines grand themes—conflict and love, birth and death, free will and fate.

Author Leo Tolstoy,SBP Editors
Isbn 9387550303
Genre Fiction
Year 2019-01-16
Pages 1060
Language English
File format PDF

Anne of Green Gables’ is a novel by Canadian author Lucy Maud Montgomery (published as LM Montgomery), a children’s classic novel. LM Montgomery (30th November 1874 – 24th April 1942) was a Canadian author, who is best known for writing children’s classic book. Her notable works are Anne of Green Gables, Rilla of Ingleside, Emily of New Moon. She wrote Canadian Literature, Children’s novels, short fiction, poetry. The novel narrates the adventures of Anne Shirley, an 11-year old orphan girl, who is the main character. Also, she makes her way through life with the Cuthberts, in school, as well as in other areas. Anne is sent to live with Marilla and Mathew Cuthbert, who are unmarried siblings in their 50’s, after spending their childhood in the orphanages. After this, they decide to adopt a boy from any orphanage who in turn will help Mathew to work as a caretaker of his farm. Here the story becomes interesting. Due to some misunderstandings the orphanage sends Anne instead of any boy. Anne is very imaginative and dramatic. She is very talkative, especially on those occasions when she has to describe about her fantasy and dreams. At first, Marilla doesn’t allow Anne to stay with them, but after Mathew’s encouragement she agrees. So, Anne enjoys her stay at this farming village. That soon comes as ‘Green Gables’. The book narrates all the struggle faced by Anne and how quickly she adapts with the new surroundings and farming village is really appreciable. How she excel in study? How she become friend of Diana? Why Gilbert tease her? There are so many interesting episodes in the novel. Anne enjoys the company of Diana, Jane Andrews and one boy crazy Puby Giles. The story reveals a tragedy about Mathew, which compels Anne to give up her scholarship and to stay at home only. After that, many ups n downs related to Marilla, Gilbert and Anne, her self, comes with a twist in the story. A very interesting and emotional story. Readers will surely enjoy reading this novel. So, grab your copy to know all about the adventurous life of Anne. It soothes a lot.

Author Lucy Maud Montgomery
Isbn 9354860613
Genre Fiction
Year 2021-07-03
Pages 293
Language English
File format PDF

H.G. Wells, the author, has been called the father of science fiction. ‘The Time Machine’ is one of his most notable science fictions. It’s a Time Traveller’s journey into the future. He explains that there are really four limensions, three of which we call the three planes of the Space, and a fourth, Time. Also, there is no difference between Time and any of the three dimensions of Space except that our consciousness moves along it. The book narrates how the Time Traveller plans for a machine to travel through time and disappear. Comparison between the present time and future time. Like as, the air is free from gnats, the earth from weeds or fungi; everwhere were fruits and sweet and delightful flowers; brilliant butterflies fly hither and thither. The ideal of preventive medicine is attained. Diseases are stamped out. No contagious diseases. Even social triumphs too is effected. Like as, the mankind is housed in splendid shelters, gloriously clothed, and as yet are not engaged in toil. No signs of struggle, neither social nor economical. The population is also ceased to increase. No one can predict anything about the future Time. This book seems very interesting, in this way. Solves many queries raised by the various characters in the book with the Time Traveller. The author has written his best to enthrall the readers. Many future films and Television Series are made on “The Time Machine”, which has in turn inspired to write new books on the topic of “The Time Machine”.

Author H.G. Wells
Isbn 9390287855
Genre Fiction
Year 2020-09-12
Pages 144
Language English
File format PDF

Now a major motion picture starring Saoirse Ronan, Emma Watson, Timothée Chalamet, and Meryl Streep! Discover Louisa May Alcott’s enchanting tale of the March sisters for yourself with this beautiful keepsake edition of Little Women! The quintessential American story, Little Women captured readers’ hearts right from the start. A bestseller from the time it was originally published in 1868, it is the tale of the March sisters: Meg, Beth, Jo, and Amy. The four girls couldn’t be more different, but with their father fighting in the Civil War and their mother supporting the family, the sisters will have to rely on each other as they grow up and grow together, experiencing love, loss, and the importance of family. Louisa May Alcott recreates her own family’s dramatic, comic, and sometimes tragic experiences in this heartfelt novel that has been celebrated and shared for generations—and this unabridged edition will continue to be shared for years to come.

Author Louisa May Alcott
Isbn 1534462228
Genre Juvenile Fiction
Year 2019-11-12
Pages 336
Language English
File format PDF

Author Bram Stoker
Isbn 3965081993
Genre
Year 2018-08-09
Pages N.A
Language English
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"I hold this book to be the most important expression which the present age has found; it is a book to which we are all indebted, and from which none of us can escape." T.S. Eliot Ulysses depicts a day in Leopold Bloom’s life, broken into episodes analogous to Homer’s Odyssey and related in rich, varied styles. Joyce’s novel is celebrated for its depth of learning, earthy humor, literary allusions and piercing insight into the human heart. First published in Paris in 1922 Ulysses was not published in the United States until 1934. Immediately recognized as an extraordinary work that both echoed the history of English literature and took it in new, unheralded directions, Joyce’s book was controversial. Its widespread release was initially slowed by censors nitpicking a few passages. The novel is challenging, in that it is an uncommon reader who will perceive all that Joyce has put into his pages upon first reading, but it is uniquely rewarding for anyone willing to follow where the author leads. Far more than a learned exercise in literary skill, Ulysses displays a sense of humor that ranges from delicate to roguish as well as sequences of striking beauty and emotion. Chief among the latter must be the novel’s climactic stream of consciousness step into the mind of the protagonist’s wife, Molly Bloom, whose open-hearted acceptance of life and love is among the most memorable and moving passages in English literature. With an eye-catching new cover, and professionally typeset manuscript, this edition of Ulysses is both modern and readable.

Author James Joyce
Isbn 1513265199
Genre Fiction
Year 2020-07-28
Pages 680
Language English
File format PDF

ÊOn the 24th of February, 1815, the look-out at Notre-Dame de la Garde signalled the three-master, thePharaonÊfrom Smyrna, Trieste, and Naples. As usual, a pilot put off immediately, and rounding the Chateau d'If, got on board the vessel between Cape Morgion and Rion island. Immediately, and according to custom, the ramparts of Fort Saint-Jean were covered with spectators; it is always an event at Marseilles for a ship to come into port, especially when this ship, like theÊPharaon, has been built, rigged, and laden at the old Phocee docks, and belongs to an owner of the city. The ship drew on and had safely passed the strait, which some volcanic shock has made between the Calasareigne and Jaros islands; had doubled Pomegue, and approached the harbor under topsails, jib, and spanker, but so slowly and sedately that the idlers, with that instinct which is the forerunner of evil, asked one another what misfortune could have happened on board. However, those experienced in navigation saw plainly that if any accident had occurred, it was not to the vessel herself, for she bore down with all the evidence of being skilfully handled, the anchor a-cockbill, the jib-boom guys already eased off, and standing by the side of the pilot, who was steering theÊPharaonÊtowards the narrow entrance of the inner port, was a young man, who, with activity and vigilant eye, watched every motion of the ship, and repeated each direction of the pilot. The vague disquietude which prevailed among the spectators had so much affected one of the crowd that he did not await the arrival of the vessel in harbor, but jumping into a small skiff, desired to be pulled alongside thePharaon, which he reached as she rounded into La Reserve basin. When the young man on board saw this person approach, he left his station by the pilot, and, hat in hand, leaned over the ship's bulwarks. He was a fine, tall, slim young fellow of eighteen or twenty, with black eyes, and hair as dark as a raven's wing; and his whole appearance bespoke that calmness and resolution peculiar to men accustomed from their cradle to contend with danger.

Author Alexandre Dumas
Isbn 1613104928
Genre
Year 1926
Pages N.A
Language English
File format PDF

A New York Times Bestseller “I’ll be forever changed by Dr. Eger’s story…The Choice is a reminder of what courage looks like in the worst of times and that we all have the ability to pay attention to what we’ve lost, or to pay attention to what we still have.”—Oprah “Dr. Eger’s life reveals our capacity to transcend even the greatest of horrors and to use that suffering for the benefit of others. She has found true freedom and forgiveness and shows us how we can as well.” —Desmond Tutu, Nobel Peace Prize Laureate “Dr. Edith Eva Eger is my kind of hero. She survived unspeakable horrors and brutality; but rather than let her painful past destroy her, she chose to transform it into a powerful gift—one she uses to help others heal.” —Jeannette Walls, New York Times bestselling author of The Glass Castle Winner of the National Jewish Book Award and Christopher Award At the age of sixteen, Edith Eger was sent to Auschwitz. Hours after her parents were killed, Nazi officer Dr. Josef Mengele, forced Edie to dance for his amusement and her survival. Edie was pulled from a pile of corpses when the American troops liberated the camps in 1945. Edie spent decades struggling with flashbacks and survivor’s guilt, determined to stay silent and hide from the past. Thirty-five years after the war ended, she returned to Auschwitz and was finally able to fully heal and forgive the one person she’d been unable to forgive—herself. Edie weaves her remarkable personal journey with the moving stories of those she has helped heal. She explores how we can be imprisoned in our own minds and shows us how to find the key to freedom. The Choice is a life-changing book that will provide hope and comfort to generations of readers.

Author Edith Eva Eger
Isbn 1501130811
Genre Biography & Autobiography
Year 2017-09-05
Pages 304
Language English
File format PDF

Celebrate the thirtieth anniversary of the Newbery Honor–winning survival novel Hatchet with a pocket-sized edition perfect for travelers to take along on their own adventures. This special anniversary edition includes a new introduction and commentary by author Gary Paulsen, pen-and-ink illustrations by Drew Willis, and a water resistant cover. Hatchet has also been nominated as one of America’s best-loved novels by PBS’s The Great American Read. Thirteen-year-old Brian Robeson, haunted by his secret knowledge of his mother’s infidelity, is traveling by single-engine plane to visit his father for the first time since the divorce. When the plane crashes, killing the pilot, the sole survivor is Brian. He is alone in the Canadian wilderness with nothing but his clothing, a tattered windbreaker, and the hatchet his mother had given him as a present. At first consumed by despair and self-pity, Brian slowly learns survival skills—how to make a shelter for himself, how to hunt and fish and forage for food, how to make a fire—and even finds the courage to start over from scratch when a tornado ravages his campsite. When Brian is finally rescued after fifty-four days in the wild, he emerges from his ordeal with new patience and maturity, and a greater understanding of himself and his parents.

Author Gary Paulsen
Isbn 1442403322
Genre Juvenile Fiction
Year 2009-08-25
Pages 192
Language English
File format PDF

"Reminiscences of a Stock Operator" is the most widely read, highly recommended investment book ever. Generations of readers have found that it has more to teach them about markets and people than years of experience. This is a timeless tale that will enrich your life - and your portfolio.

Author Edwin LeFevre
Isbn
Genre Fiction
Year 2021-04-29
Pages N.A
Language English
File format PDF

This celebrated masterpiece is Oscar Wilde’s only novel. A mesmerizing tale of horror and suspense, it has endured due to its artful prose and the philosophical questions it raises, as well as the scandal it caused upon its initial publication in 1890. Written in his distinctively dazzling manner and combining aspects of a Gothic horror novel and decadent French fiction, Wilde forges a devastating account of the effects of evil and depravity on a fashionable young man in late 19th century England who sells his soul in exchange for eternal youth and beauty. A concept that Wilde derived from the German legend of Faust, Gray is the subject of a portrait by painter Basil Hallward who deems his subject’s beauty to be inconceivably great. Rather than having to age himself, an egotistical Dorian wishes for the painting to age instead of him so that he can retain his youthful good looks. Gray plunges into a life of vice and debauchery with its sole aim being pleasure. His body retains perfect youth and vigor while the portrait changes day by day into a ghastly chronicle of evil, documenting each of his sins with its appearance, which he must keep hidden from the world. This spellbinding novel tale that warns its readers of the dangers that come with narcissism, self-indulgence, and ignorance still ranks as one of Wilde's most important works. Of Gray’s relationship to him, Wilde noted “Basil Hallward is what I think I am: Lord Henry what the world thinks me: Dorian what I would like to be—in other ages, perhaps.”

Author Oscar Wilde
Isbn 172252474X
Genre Fiction
Year 2021-07-20
Pages 224
Language English
File format PDF

A Penguin Classics Deluxe Edition of a counterculture classic, and the inspiration for the new Netflix original series Ratched, with a foreword by Chuck Palahniuk Boisterous, ribald, and ultimately shattering, Ken Kesey’s 1962 novel has left an indelible mark on the literature of our time. Now in a new deluxe edition with a foreword by Chuck Palahniuk and cover by Joe Sacco, here is the unforgettable story of a mental ward and its inhabitants, especially the tyrannical Big Nurse Ratched and Randle Patrick McMurphy, the brawling, fun-loving new inmate who resolves to oppose her. We see the struggle through the eyes of Chief Bromden, the seemingly mute half-Indian patient who witnesses and understands McMurphy’s heroic attempt to do battle with the powers that keep them all imprisoned. For more than seventy years, Penguin has been the leading publisher of classic literature in the English-speaking world. With more than 1,700 titles, Penguin Classics represents a global bookshelf of the best works throughout history and across genres and disciplines. Readers trust the series to provide authoritative texts enhanced by introductions and notes by distinguished scholars and contemporary authors, as well as up-to-date translations by award-winning translators.

Author Ken Kesey
Isbn 1101575271
Genre Fiction
Year 2012-01-19
Pages 320
Language English
File format PDF

Alice in Wonderland (also known as Alice's Adventures in Wonderland), from 1865, is the peculiar and imaginative tale of a girl who falls down a rabbit-hole into a bizarre world of eccentric and unusual creatures. Lewis Carroll's prominent example of the genre of "literary nonsense" has endured in popularity with its clever way of playing with logic and a narrative structure that has influence generations of fiction writing.

Author Lewis Carroll
Isbn 1877527815
Genre Fiction
Year 2009-01-01
Pages 104
Language English
File format PDF

Start Where You Are is an indispensable handbook for cultivating fearlessness and awakening a compassionate heart. With insight and humor, Pema Chödrön presents down-to-earth guidance on how we can "start where we are"—embracing rather than denying the painful aspects of our lives. Pema Chödrön frames her teachings on compassion around fifty-nine traditional Tibetan Buddhist maxims, or slogans, such as: "Always apply only a joyful state of mind," "Don't seek others' pain as the limbs of your own happiness," and "Always meditate on whatever provokes resentment." Working with these slogans and through the practice of meditation, Start Where You Are shows how we can all develop the courage to work with our inner pain and discover joy, well-being, and confidence.

Author Pema Chodron
Isbn 9780834821163
Genre Religion
Year 2001-08-21
Pages 176
Language English
File format PDF

Find the practice that’s right for you with this exploration of the many paths of meditation—from mantra, prayer, singing, visualizations, and “just sitting” to movement meditations such as tai chi “Everyone has experienced a moment of pure awareness. A moment without thinking ‘I am aware’ or ‘that is a tree.’ Such moments bring a sense of rightness, of clarity, of being at one. Such moments are the essence of meditation.”—Ram Dass Ram Dass is an American psychologist and spiritual teacher who has studied and practiced meditation for many years. Here he shares his understanding and suggests how you can find methods suitable for you. He illuminates the stages and benefits of meditative practice, and provides wise and often humorous advice on overcoming difficulties along the way.

Author Ram Dass
Isbn 0307812480
Genre Self-Help
Year 2012-01-04
Pages 448
Language English
File format PDF

Ambition will fuel him. Competition will drive him. But power has its price. It is the morning of the reaping that will kick off the tenth annual Hunger Games. In the Capitol, eighteen-year-old Coriolanus Snow is preparing for his one shot at glory as a mentor in the Games. The once-mighty house of Snow has fallen on hard times, its fate hanging on the slender chance that Coriolanus will be able to outcharm, outwit, and outmaneuver his fellow students to mentor the winning tribute. The odds are against him. He's been given the humiliating assignment of mentoring the female tribute from District 12, the lowest of the low. Their fates are now completely intertwined - every choice Coriolanus makes could lead to favor or failure, triumph or ruin. Inside the arena, it will be a fight to the death. Outside the arena, Coriolanus starts to feel for his doomed tribute . . . and must weigh his need to follow the rules against his desire to survive no matter what it takes.

Author Suzanne Collins
Isbn 1338635182
Genre Young Adult Fiction
Year 2020-05-19
Pages 528
Language English
File format PDF

The education industry is a huge industry. Governments spend loads of money on it. Everybody goes to school to try to better their lives. There are loads of educational products on the market all the way from software to essays for sale. There are some miscellaneous education ideas like clip art, educational videos, shareware, etc. There's a big load of education websites in this book in the Education Websites Master List section. Education books at the library go from #370-#379 or L of the Library of Congress system. Your library has a wealth of information including magazines, audio-visual materials and access to the internet. They might have a separate reference section for college education and test taking books like how to study for the GED, SAT, LSAT, GRE or things like civil service exams. There are some educational libraries at teacher's colleges and colleges that offer the major of Education to people who want to become teachers.

Author Tony Kelbrat
Isbn 1312077603
Genre Education
Year 2014-04-06
Pages N.A
Language English
File format PDF